Shipping policy
We sell digital files, not physical guitar parts. Nothing is posted. Files are created and delivered from Estonia by Markus Valdmaa OÜ (cncstuudio), Rahu 8-17, 65201 Vastseliina, Estonia.
After payment, your files are available immediately in your order confirmation email and in your cncstuudio.com account, as a zip (F3D, STEP, STL and similar). Toolpaths are not included unless a listing says otherwise.
If the download does not appear, check spam and then email info@cncstuudio.com with your order number. We will resend the files.
Custom work is delivered only after we have agreed the design and price, and the files are ready. Do not treat the Custom Works product as an instant download.
We do not charge shipping on digital orders. Prices are in EUR and include applicable taxes where required.
